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What is VoIP? »
VoIP is a technology that enables voice communications over the Internet through
the compression of voice into data packets that can be efficiently transmitted over
data networks and then converted back into voice at the other end.
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What is Packet8? »
Packet8 is an affordable and easy-to-use broadband telephone and videophone service.
Designed with both residential and business customers in mind, Packet8 allows anyone
with broadband (high-speed) Internet access to use their regular phone to make UNLIMITED
calls to anywhere in the U.S. and Canada for as little as $24.99 per month.
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What is Fax over IP? »
Packet8 Fax Plans are real time VoIP Fax services which utilize the T.38 standard
Fax protocol to deliver a more reliable IP Fax service. T.38 is an ITU (International
Telecommunication Union) recommendation for the transfer of real-time Fax communications
between two terminal endpoints via an IP network. More »
What is a Virtual Number? »
A Virtual Phone Number is a second number that when called, rings to a primary Packet8 line. Virtual Phone Numbers can be from most area codes in the U.S., thereby providing enormous savings to people phoning you from that selected area code. More »
What is a Softphone? »
Packet8 Softalk™ is a PC-based application that allows subscribers to make and receive
voice and video phone calls directly from their personal computers without the need
for a regular analog phone. All that is required is a desktop or laptop personal
computer running Microsoft Windows with built-in or external speakers and microphones
or a computer headset. More »
Service Tools »
Useful tools to help make your Packet8 experience more enjoyable.
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E911 Service »
E911 service delivers address-specific (versus phone number-only) call-back information
to public service answering points (PSAPs) whenever someone makes an emergency call.
This enables emergency personnel to be dispatched to the scene even if the caller
is unable to speak or if the call is suddenly disconnected. More »
Number Transfer »
With Packet8 Internet Phone Service, you can request that your number be "ported"
free of charge at anytime during the initial order process or even after you have
become a Packet8 subscriber, as long as you maintain phone service for the number
you want to transfer. More »
Acronyms Defined
Packet8 commonly used acronyms and terms. More »
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